Thank you for choosing [ImagineX]! Your satisfaction is our top priority. Please review our refund and exchange policy below for a smooth shopping experience.

Refunds:

• Customers must contact us within 48 hours of receiving their order to request a refund.
• We encourage customers to inspect the product with the courier present, if possible.
• A limited number of refunds are available within an account during a 180-day period.
• Any manufacturing mistakes or defects will be fully covered by us, including delivery fees.

Exchanges:

• Customers must contact us within 48 hours of receiving their order to request an exchange.
• Customers are responsible for covering delivery fees for exchanges, as long as the size chart was clearly referenced.

Conditions for Refunds and Exchanges:

• Items must be in their original condition with tags attached.
• Refunds and exchanges are not available for items on sale or clearance.
• Refunds will be issued after the return of the product and checking its state.
• Refunds will be transferred to any smart wallet, Instapay, bank accounts, and PayPal for your convenience.
• Exchanged items will be shipped out after the returned item is received and inspected.

Contact Us:

If you have any questions or concerns regarding refunds or exchanges, please don’t hesitate to contact our customer service team at [[email protected]].

Thank you for shopping with [ImagineX]. We appreciate your support!